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how to contact us

Website Enquiry

How best to contact us:

There are lots of ways to get in touch with Custom Made Web Design and for an immediate response it’s best to Whatsapp us as we’re often in areas with poor phone signal (we travel round the UK full time).

For general enquiries please contact us via email but please DO NOT contact us through Facebook because we only use them to assist in setting up social media for clients.

Our business hours:

Our business hours are from 9am to 5pm, Monday to Thursday and 9am to 3pm on Friday. We’re closed at weekends and will be pleased to respond to your enquiry on the following Monday.

Our customer service and values:

Customer service is of paramount importance to us and we’re here to ensure that your experience with our web design & hosting company is genuinely smooth and hassle-free. 

You won’t find the usual fob-offs and frustrations when contacting us – you’ll find us to be a world away from the usual customer service experience associated with large organisations; we’re a small business that actually cares about our customers and our relaxed lifestyle means we’re eager to keep the peace! If we can help, we will, but if we don’t know the answer we’ll tell you. Where we’re not confident that we can be of service to you, we won’t take your money.

Contact us with your requirements and we’ll do our utmost to provide you with an excellent website, outstanding customer service and an experience with a web design company that’s memorable for all the right reasons.

WOAH! You’re not on social media?!

Nope. We know, we know, we’re a web design business – how can we not use social media if we’re an internet-based company? Well, it’s simple: we can’t bear it.

We spent 10 years on social media in various capacities and it’s just not like it used to be; for us it’s just an endless pit of mind clutter and we feel better off without it.

These days we’d rather spend time connecting with real people in the real world. That’s why you won’t find us hanging out on Instagram, Facebook, Twitter or the like.